This is my experience with this post office. I had lost my key (totally my fault) in which I went And let them know and to find out what I needed to do. The lady at the counter proceeded to take my address and info down and handed me two new keys and told me they would give me a call when the lock was changed ( I live in a mobile home park). This was 9-26-15 Saturday. Three days went by and no call, so I stopped and checked to see if the lock was changed thinking maybe they just forgot to call or got busy. Nope, still can't access my mail. So I called to find out what was happening 10-1-15 Thursday. The lady insured me as they were little short handed the carrier would for sure get to it tomorrow (Friday 10-2-15). Waited all day no phone call. I stopped on my way home from work 5:30ish pm...nope still can't access my mail. Okay, now I'm very irritated. Not only can I not get to my mail there is Mail ordered Medication in there. So first thing Saturday morning I go to the post office and find out why it was not changed. The response I got was "she couldn't figure out how to change it". Okay Sooo no phone call to let me know what was going on? I then proceeded to let the lady behind the counter know I have time sensitive mail and Medication in there. So I asked what time the carrier gets to the mailboxes. Her response was a shrug. WHAT? I told her I needed the mail out of the box today. She then goes to the back room and asks the carrier what time she gets to these particular boxes. She tells me 1pm. I said okay I will be there at noon as I cannot wait any longer to get my mail. After all I had no idea it would take a week to change a lock in the first place. Any way...here I sit, it's now 1:35 pm Saturday 10-4-15 and still counting. I understand things are not as simple as we may think sometimes, but this is where communication is important. Just sayin....
Great staff that's funny and kind!
I changed my address the 21 of December, I still have not received any of my mail, nor do I know where it is at. I have called and no one answers at 2:55 pm Thursday afternoon, left messages for them to call me back. I just don't know what to do, it is now January 7 and still nothing.
Every time I go here they overcharge me on shipping items compared to other locations and staff don't seem very knowledgeable. I avoid the location at all cost
Awful. Delivery workers are rude. Have left me threatening notes. Constantly putting a stop on my mail which has caused me to get charged by countless companies including my bank. (For not having a good address on file when I've lived in the same place 3 years!) Constantly have to call and have them redeliver my mail. And end the stop.
United States Postal Service is a US Post Office based in Plainfield Charter Township, Michigan. United States Postal Service is located at 6220 Belmont Ave NE, Belmont, MI 49306, USA.
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